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Judul FAKTOR PENYEBAB TINGGINYA JUMLAH ANTRIAN NASABAH DI TELLER BANK
Edisi
ISBN/ISSN
Pengarang JUNAIDI - Personal Name
Subyek/Subjek
Content type Karya Ilmiah Dosen
Bahasa Indonesia
Penerbit FAKULTAS EKONOMI UNIVERSITAS IBA
Tahun Terbit 2015
Abstrak This study aims to detect the presence of the factors causing the high queue at a bank
teller at PT Bank Mandiri (Persero) Tbk KCP Ogan Ilir Indralaya. Using a sample of
100 respondents asked some questions via questionnaire. By using factor analysis
obtained four (4) indicator variable as a factor causing the high queue bank teller at PT
Bank Mandiri (Persero) Tbk KCP Ogan Ilir Indralaya, which is accustomed to and more
trust transactions at the teller, unusual / can not use an ATM card, ATM often die
(offline), and the distance of the location of the house with ATM Mandiri away
Keyword: Causes, Queue, ATM, and Bank Teller
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